Shipping
Delivery times, carriers, tracking and international shipping for Hollin teas and objects.
Frequently asked questions
Find answers to the most frequent questions about orders, shipping, returns, tea preparation and product availability.
Payment
Accepted payment methods, transaction security and invoicing for Hollin orders.
Return and refund policy
Return conditions, withdrawal period and refunds for Hollin orders. Food items, accessories and tableware.
Matcha
Understanding matcha: preparation, traditional tools, storage and differences from other green teas.
Chinese tea
Origins, families and gestures of Chinese tea - green, white, black, oolong and scented teas.
Preparing tea
Water temperatures, steeping times, dosage and gestures to prepare tea with precision.
Product availability
Stock, limited editions, restocks and waiting lists for Hollin teas and objects.