What are the delivery times in France?
Orders are prepared within 1 to 3 working days. Delivery within metropolitan France then generally takes 2 to 4 working days, depending on the carrier selected at checkout.
Shipping
Orders are prepared with care from Paris. Below are answers to the most frequent questions on shipping.
Do you ship internationally?
Yes. We ship to the European Union, the United Kingdom, Switzerland, the United States and Asia. Delivery times range from 4 to 10 working days depending on the destination. Customs duties may apply outside the EU.
How can I track my order?
A confirmation email with a tracking number is sent as soon as the order ships. You can also find the status of your order from your account area.
Is shipping free?
Shipping is free within metropolitan France above a threshold shown at checkout. Below this threshold, shipping fees are calculated according to weight and destination.
What if my parcel does not arrive?
If tracking has not progressed for several days, write to us through the Collaborations & Contact page. We will follow up with the carrier and find a solution with you.